ProPlex® Cable—Five Year Limited Warranty

ProPlex Portable and Installation data cable and cable assemblies are warranted by TMB against defective materials or workmanship for a period of five (5) years from the date of original sale by TMB.


TMB’s warranty shall be restricted to the repair or replacement of any part that proves to be defective and for which a claim is submitted to TMB before the expiration of the applicable warranty periods.

This Limited Warranty is void if the defects of the Product are the result of:

—Opening the casing, repair, or adjustment by anyone other than TMB or persons specifically authorized by TMB

—Accident, physical abuse, mishandling, or misapplication of the product.

—Damage due to lightning, earthquake, flood, terrorism, war, or act of God.

TMB will not assume responsibility for any labor expended, or materials used, to replace and/or repair the Product without TMB’s prior written authorization. Any repair of the Product in the field, and any associated labor charges, must be authorized in advance by TMB. Freight costs on warranty repairs are split 50/50: Customer pays to ship defective product to TMB; TMB pays to ship repaired product, ground freight, back to Customer.


This warranty DOES NOT cover consequential damages or costs of any kind.


A Return Merchandise Authorization (RMA) Number must be obtained from TMB prior to return of any defective merchandise for warranty or non-warranty repair.


For all repairs please contact TMB Tech Support Repair using the contact information below or email TechSupportRepairNA@tmb.com.